T-Mobile Lock the Phone. Really pain in the ass.

Hi all,

I just settle down in Birmingham, UK. I trying to do the same thing I should do everytime I move to a new place. Trying to know the neighborhood, find the supermarket, know where to find internet, etc.

I have quite a problem when I try to find the internet. First I have already doing some research about the internet broadband. At first I need to buy the Dongle. And I buy that with 3 months contract. Everything going well until I can not use Skype. I managed to return that with a really hard time to speak with the manager in Carphone Warehouse.

But after that I guess T-Mobile is the one that have unlimited internet with only 10 pounds. This is a SIM only contract for each month. You can stop it anytime you want, that what they say. I know that after searching the internet I can use my 5800 Nokia as a modem. I buy the contract and then I have it. But after get out from the stores I know that I can not use my old number (Vodafone) in my Nokia 5800 because I will use it as internet. This number is known by all of my friend and I use the number to search for a job. This number is important for me, so I try to buy the cheapest phone I can buy in T-Mobile and try to put my Vodafone inside.

After I put it inside I can not use it because they lock the phone. T-mobile was a really pain in the ass. I don't know about this locking when I buy the phone. I just think that "Pay as you go phone" will not be unlock. I try to go back to the stores and they say that I can unlock the phone by searching in Google. But after some time, I know that I can not do that. I try to contact them using email and they call me in the morning. They say that I need to wait for 3 months until I can unlock it for free. They suggest me to change my vodafone to T-Mobile so I can use it with my phone. And finally I ask "Can I just return my phone ?" and they say yes you can we have 7 days policies for that. The next morning I try to return the phone and they say we do not have 7 days policies for stores. They say it is because "You have know and you have already see the phone in the stores". We do not force you for anything, but I say to them that "I do not know about the locking phone". I mad there and but they say "we can not do anything, it is the rules". I told them that I have already contact T-mobile by email and they say that they have 7 days policies and they say you can contact them again and let them hear about that.

So I am really fed up with this problem and I will try to solve it. Everything was a really mess up. The lessons I get from this is "Do not decide to do something when you are under pressure or under time limit, you have to think about it overnight to decide something, hopefully you will not make a mistakes." Thankfully my case is just really small risk and little amount of money. I still try to solve this problem and I will. So I have only 2 option now.

1. Try to unlock the phone for free. I have already found the program for that but I need the USB Cable (around 3 pounds in Ebay). or trying to unlock using the code.

2. Change my vodafone into T-Mobile number.

I guess I will try to do the first option first, if I can not do it until my vodafone credit is gone I will try to do the option 2.

Now I'm trying to search for a job. Hopefully I will find one soon. Hope me good luck. In case you still do not know, I have finished my dissertation and I have done everything. So next plan is search for a job. Please pray for me.